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Ice Berg · 17 January 07, 11:57

We are tackling this in our business. Very handy article. I'll steal some bits from it :-)

If you have a more detailed one, that would be good too.

17 January 07, 11:57	#4 (permalink)
Ice Berg Member Join Date: Sep 2005 Posts: 1	Re: Article - Cost to Serve (CTS) We are tackling this in our business. Very handy article. I'll steal some bits from it :-) If you have a more detailed one, that would be good too.