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Loggie · 31 August 06, 14:18

I think the major issue, is that costs are rising fast in India. So call centres and outsourced IT are now getting relatively expensive.

Future of call centres? Who knows, but I hate them! Particularly IT call centres. They seem to be populated by idiots that have no product knowledge and just read 'scripts' to solve customer problems!

31 August 06, 14:18	#2 (permalink)
Loggie Member Plus Join Date: Sep 2005 Location: Australia and SE Asia Posts: 130	Re: Call Centre in India I think the major issue, is that costs are rising fast in India. So call centres and outsourced IT are now getting relatively expensive. Future of call centres? Who knows, but I hate them! Particularly IT call centres. They seem to be populated by idiots that have no product knowledge and just read 'scripts' to solve customer problems! __________________ Supply Chain what?